You can use product reviews to collect customer feedback and star ratings.

By default user ratings are enabled on all products. 

Here you can override default omniCommerce settings.  

  1. Depending on your configuration, customer will be asked to login to leave a product rating.  In addition, if product was purchased by a customer, "Verified purchaser' badge will be displayed next to the review.
  2. You can setup a process for review approval where product owner will get an email or text to confirm the review.

Write a review

To write a review, navigate to 'Reviews' section and click 'Write review'.

  1. Enter review headline and details. Do not forget to give your rating. 
  2. Customer can upload pictures or videos with each review.
  3. Click 'Save' to submit the review.