You can use product reviews to collect customer feedback and star ratings.
By default user ratings are enabled on all products.
Here you can override default omniCommerce settings.
- Depending on your configuration, customer will be asked to login to leave a product rating. In addition, if product was purchased by a customer, "Verified purchaser' badge will be displayed next to the review.
- You can setup a process for review approval where product owner will get an email or text to confirm the review.
Write a review
To write a review, navigate to 'Reviews' section and click 'Write review'.
- Enter review headline and details. Do not forget to give your rating.
- Customer can upload pictures or videos with each review.
- Click 'Save' to submit the review.