Can a gift card be used more than once?
Yes, provided there is still a balance remaining on the card.
Can gift cards be reloaded?
Yes, you can reload a gift card. Gift cards are User Ledger accounts. You can make additional deposits into the account.
Can more than one gift card be used towards a purchase?
Yes. A customer can redeem multiple gift card during checkout.
Can I issue a gift card without a customer purchasing it?
Yes, you can. Learn more about issuing gift cards.
How do customers check their balance?
Customers can check their own gift card balance from online account or using Mobile Wallet. You can check the balance and send the information to the customer via email or SMS with one click as well.
Can a gift card be used to buy a gift card?
Yes, you can't use a gift card to buy another gift card.
Can a gift card be used to pay for shipping and taxes?
Yes, gift cards are applied to the final order total which includes shipping and taxes.
Can I apply a discount code to my gift card purchase?
Yes, you can setup any promotion you want, as a gift card purchase is the same as any other product purchase in the store.
Can gift cards be used in conjunction with a discount code?
Yes, gift cards are a form of payment.
Can I sell physical gift cards with this feature?
Yes, you can. You can buy physical gift cards and manually connect gift card codes to the digital purchase.
Can I change the gift card image on the gift card page?
Yes, you can. You can upload any image you want in product configuration.
Can I customize the gift card redemption code?
Yes, you can setup the length of the code and if the code is using numbers only.
Why can't I see the full gift card code after I issue the card?
Gift card codes are considered currency, so only the customer can see the full gift card code.
Can online store customers customize the amount for a gift card purchase?
Yes, you can configure various pricing rule in the product page to allow user to choose a price for the gift card.
What rules apply to gift cards?
Laws and regulations about gift cards vary based on region. To determine any regulations that apply to you, such as whether to charge tax or for how long a gift card must stay valid, consult a local tax or legal expert.
What are the sales channels that support gift cards
Customers can redeem their gift cards on any of your sales channels that use Omnibasis checkout.